Privacy Policy

Introduction

This Privacy Policy applies to all visitors, members, promoters, advertisers and API users of PrimeSwop. By creating an account or using our services, you agree to the collection and use of information in accordance with this policy. We process personal data in line with the Nigeria Data Protection Act 2023 and other applicable laws.

Information We Collect

We collect only the information we need to provide and improve our services, including:

• Account details such as your name, username, email address, phone number and password (stored in encrypted form).
• Payment and payout details such as bank account details provided for withdrawals and records of your deposits, purchases and transactions.
• Promotion details such as social media handles, page links and proof of completed activities.
• Service details such as phone numbers for airtime and data top-ups, and meter numbers for electricity payments.
• Technical information such as your IP address, browser type, device information and login activity.

How We Use Your Information

• To create and manage your account and verify your identity.
• To process payments, top-ups, bill payments and payouts.
• To assign promoter activities and deliver advertising campaigns.
• To detect, prevent and investigate fraud, manipulation and abuse of our platform.
• To send transactional emails, account alerts and important service updates.
• To respond to your enquiries and provide customer support.
• To improve our website, services and user experience.

Payments

Card and bank payments are handled by trusted third-party payment processors such as Paystack and Flutterwave. PrimeSwop does not store your full card details on its servers. These processors handle your payment information in line with their own privacy policies and security standards.

Sharing Your Information

We do not sell your personal information. We only share it where necessary with:

• Payment processors and banks, to complete transactions and payouts.
• Service providers such as airtime, data and electricity vendors, to fulfil your orders.
• Advertisers, limited to the public profile or page information needed to confirm completed activities.
• Law enforcement or regulators, where required by law or to protect the rights and safety of PrimeSwop and its members.

Cookies

We use cookies and similar technologies to keep you logged in, secure your session and remember your preferences. You can disable cookies in your browser settings, but some parts of the website may not work properly without them.

Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure. You are responsible for keeping your login details safe, as stated in our Terms of Service.

Data Retention

We keep your information for as long as your account is active, and afterwards only as long as needed to meet legal, accounting and fraud-prevention obligations. Transaction records may be retained for a period required by law.

Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and personal information.
• Object to or restrict certain uses of your information.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us using the details below.

Children's Privacy

PrimeSwop is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

Third-Party Links

Our website and promotion activities may link to third-party websites and social media platforms. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of PrimeSwop after changes are posted means you accept the revised policy.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your information, email us at primeswop@gmail.com or reach us on WhatsApp at +2348118524738.

Last updated: 30 September 2026